Best Telephone Answering Service Peoria Near Me

4worldlovers:
With over four decades of experience, Cosmopolitan Medical Communications is your one stop custom medical answering service solution. We offer highly trained, HIPAA compliant services that are tailor made to suit your unique business requirements. Our professionally trained staff are all local to the area, and operate 24 hours a day, 365 days a year.

Most medical practices’ biggest complaint on day-to-day duties is setting appointments and the high rate of no-shows. Cosmopolitan Medical Communications understands that your time is valuable, and we are pleased to offer a service that saves you time and money by reducing your rate of no-shows. In fact, CosmoMinder lowers no-show rates as much as 70% over practices not using reminders!


CosmoMinder reminds patients of appointments, which reduces no show rates, and our lab result service allows patients confidential access to their lab results and much more. This service allows for you to reassign staff to other important duties while only costing you pennies per patient.


We have the flexibility to work with you to launch an automated messaging solution that will work for your unique business needs. We’ll make it easy for you! We guarantee that we’ll beat any vendor’s price on appointment reminder services by 10%! Call us today at 1-800-900-0101.


Utilizing TigerConnect within Startel’s software, Cosmopolitan Medical Communications has seen the following results:


Enhanced Security and HIPAA Compliance – The integration allows CMC to use texting to quickly send clients patient information while also keeping all message content secure and encrypted so that they and their clients remain HIPAA compliant.


Improved Productivity – Staff members are able to communicate with clients via secure SMS without having to leave their current software interface, helping increase staff efficiency.


Saving Time and Money – By having one integrated messaging solution, clients can avoid fee increases of 10% – 30% on their bills as there is less live operator time needed to service the account. Instead of making a manual phone call to a provider, CMC can simply send a secure text message.


At Cosmopolitan Medical Communications we understand your needs because we have exclusively served the medical services industry for more than 30 years. Our highly trained bilingual staff uses the latest software to quickly and effortlessly manage the most demanding on-call schedules, patient and physician calls, appointment scheduling, and are a natural extension of your professional and knowledgeable office staff.

Contact us today and learn more about why we’ve been voted number 1 internationally.

The ATSI Award of Excellence is a measure of quality customer service provided by call centers and answering services around the world. As the leading industry association for answering services, ATSI has established a set of guidelines for call centers and answering services to demonstrate their level of customer service. “Mystery calls” are placed by a third party company throughout the year to participating call centers, and can be received at any time, twenty four hours a day, seven days a week. The “mystery calls” are scored in several categories including, but not limited to, hold time, correct use of grammar, manners, verification of information given by the caller, and operator knowledge and confidence.

From medical messaging to on-call schedule management, Cosmopolitan offers everything you need to keep your operation running smoothly.

4worldlovers:
Boulder Communications utilizes a state of the art computerized paperless telemessaging system which enables us to provide accurate and quality service. Our office manager and senior communication specialists each have over twenty years experience in the telephone answering service industry. At Boulder Communications our clients are our number one priority, and we promise no message will go undelivered.

Boulder Communications offers twenty-four-hour service for the medical, business and professional community. We are confident that Boulder Communications, through our state of the art equipment and experienced personnel, will provide the quality service and special attention your business demands, while at the same time lowering your monthly costs.

Your company can divert your incoming call traffic to an assigned number which can be activated within minutes after you decide to sign on.

You can divert your calls to your assigned number whenever you like using one of three options:

4worldlovers: Provide exceptional customer support & experiences through our professional answering service without paying to train an in-house employee -- our live virtual receptionists handle questions, product concerns, appointment scheduling, and more 24/7/356.

Industry *Industry *Industry * Home ServicesHome Services ProfessionalProfessional MedicalMedical LegalLegal Real EstateReal Estate InsuranceInsurance OtherOther

Whether you're an SMB looking to punch above your weight class, a startup that wants to maintain strong momentum, or a large enterprise seeking scalability and staffing, Nexa's bilingual answering service team of virtual receptionists have you covered-in both English and Spanish.

Anytime one of our expert virtual receptionists picks up the phone and answering incoming calls, your customers will think they're speaking directly to someone in your office while you're out in the field focusing on your many business projects. Nexa is a specialty answering service provider tailored to your business’ needs. Every live receptionist is trained in your industry and make it possible to handle more customer calls quickly and with greater accuracy.

Each of our live operators qualifies incoming leads, reaches out proactively to prospects, initiates scheduling appointments, and answers every incoming call with total professionalism, building brand loyalty along the way. There's always a real person who's ready to help and every opportunity gets followed-up on.

The easiest way to empower growth without adding to your overhead, Nexa’s live chat and text offerings keep your business running smoothly with a 24/7/365 digital customer service desk. Boost conversion rates by meeting customers where they are.