Best Hearing Aid Repair Service Surprise Near Me

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I have been a very satisfied customer of Soundpoint Hearing in Surprise for many years. Mark Baker, the Hearing Instrument Specialist at this office, has excellent technical skills and a genuine desire to fit the customer with the best product to help them hear better. Mark does not try to...

The attention to customer service and education is what stands out. From the receptionist Anita to the Dr's in this office like Dr. Mark you can feel they care about their patients. I've been going to Soundpoint for 7 years, and the service has always been outstanding. Whether it's a...

Had a wonderful experience with SoundPoint in Surprise, AZ. Anita was very helpful with understanding purchasing of hearing aids, supplies and appointments. Mark - Amazingly patience, very knowledgeable about hear aids, what you can expect with your new aids and available options. Anything that he did not know or if...

Always nice to have your hearing tested with no high pressure sales. Definitely adding This capable staff to my care team! Very nice too.

4worldlovers:
Dr. Matthew Wetmore earned his Bachelor of Science Degree in Education from Illinois State University as a special Education major, specializing in Deaf Education. After working in Deaf Education, he decided to pursue his education further to obtain his doctorate degree in Audiology.Upon completing his undergraduate coursework, Dr. Wetmore taught for two years as an itinerant teacher of the deaf where he worked with children of various ages with hearing loss. He then decided to pursue his passion of becoming an audiologist at Illinois State University. Matthew was an active member of the Student Academy of Audiology (SAA) devoting two years as the Chair of Community Outreach in his local chapter.


Dr. Christopher Bechtel is licensed in Arizona as a Doctor of Audiology and Dispensing Audiologist. He earned two Bachelor of Science degrees, one for German and one for Linguistics, from the University of Missouri – Columbia in 2015. After being inspired by his family’s experiences with managing hearing loss, he decided to pursue a career in Audiology. He graduated with his Doctor of Audiology degree from Northern Illinois University in 2023.


Dr. Bechtel is a member of the American Academy of Audiology and the American Speech-Language and Hearing Association. He specializes in vestibular testing and helps patients understand the causes of their dizziness and balance related symptoms. He also enjoys working with adult hearing aid and cochlear implant patients. His favorite aspect of his job is connecting with his patients and helping them meet their balance or hearing needs.

Natasha Seaton is licensed in Arizona as a Doctor of Audiology and Dispensing Audiologist. She earned her Bachelors of Arts degree in Elementary Education at The University of Arizona in 2011. She also studied at Teachers College – Columbia University where she obtained her Masters of Education in Deaf and Hard of Hearing Education. She taught deaf and hard of hearing children in New York City for six years. After working as a teacher for the deaf and hard of hearing, Dr. Seaton decided to pursue her Doctor of Audiology degree at The University of Arizona.

Dr. Seaton is a member of the American Academy of Audiology and the American Speech-Language and Hearing Association. She specializes in hearing aid fittings and hearing rehabilitation. She is passionate about collaboration and enjoys working with individuals and their families to meet their needs.

Mira Nathan is a fourth year audiology graduate student from the University of Arizona. She earned her Bachelor of Science degree in Speech, Language, & Hearing Sciences and Neurosciences & Cognitive Science at the University of Arizona in 2020. She has previously worked as an audiology assistant in Tucson and is excited to build on the skills she learned there.

Mira is a member of the American Association of Audiology. She has hearing aid experience and is currently training in cochlear implants and neurodiagnostic testing to help as many people as she can. Mira is passionate about supporting her patients and their families on their hearing journey.

Mira grew up in Glendale, AZ and returned to the same neighborhood after eight years in Tucson. She loves spending time with her husband, two cats, and all of the family she has in town. Mira is an avid crafter and is working on improving her Spanish skills. She enjoys looking at the glass half-full and you’ll always find her wearing a big smile.

Sarah is our amazing Patient Care Coordinator at the Surprise location. She loves meeting new patients and providing amazing patient care. You will always be greeted with a smile and positive attitude. Sarah loves to help make a difference in our patients lives. Patients always leave with Happy Ears.

Hearing evaluations are different than hearing screenings. When you come to our Surprise Hearing Center, we will go through your hearing history and ask detailed questions about your medical history as well as your lifestyle. We will use a lighted video otoscope to inspect your ears for abnormalities and also check for cerumen or wax blockage. Our video otoscope allows us to show you what we see when we are looking in your ear canal. Our Audiologists will perform a thorough diagnostic hearing evaluation in a soundproof booth to determine not only the shape of your hearing loss but the type of hearing loss you have, which is incredibly important in determining your treatment options. Learn More >>

4worldlovers:
The Lumity is Phonak’s most advanced hearing aid. With Lumity’s Smartspeech Technology and intelligent ActiveVent speakers, speech and understanding soar to new levels. Control phone calls and stream audio with a touch of the finger. The waterproof universal connectivity and options light up users’ conversations, no matter the environment.


The Phonak Virto Paradise, is a sleek in-the-ear model that is customized for the perfect fit. This 3D printed shell is the world’s first Titanium hearing aid and is 15x stronger than traditional acrylic hearing aids. Customize listening environments along with streaming music and calls when you pair this discreet hearing aid to Android or iOS smartphones.


The new AudioNova DX hearing aid mixes style and ease – combining the latest technologies to best suit your hearing needs. The DX has Bluetooth technology that helps you stay connected with smartphones and other compatible devices. Stream audio to Receiver-in-Canal, Behind-the-Ear, or In-the-Canal models that can be battery-powered or rechargeable.

Our Connect Hearing Staff provides the absolute best in hearing care services starting with professional hearing screenings, audiogram results and consultation on the latest hearing solutions.

We carry the latest hearing aids from Phonak and AudioNova, 2 global leaders in hearing aid technology. Our priority is finding the right solution that meets our patients’ hearing, lifestyle and financial needs.